We guarantee your system’s production, in writing.
If your system produces less than 90% of the estimate during a guaranteed year, we pay you for the missing power.
Why we put it in writing
Solar should make sense, and that includes knowing what your system is expected to produce. So the estimate goes in your agreement, and we stand behind it. Here’s how it works.
Your estimate goes in writing
Your agreement lists how much power your system should make in its first year.
We guarantee 90% of it
In each guaranteed 12-month period, your system must produce at least 90% of that estimate. On multi-year agreements, the estimate is adjusted for normal panel aging, and the schedule is in your agreement.
We check at every anniversary
Once a year, we compare what your system actually made to what we guaranteed.
We pay any shortfall
If it came up short, we pay or credit you the missing kWh times your current average utility rate, within 30 days.
How long it lasts
Your guarantee period depends on how you pay.
Your guarantee covers the first year of production after your system is approved to operate.
Your guarantee runs every 12-month period of your financing term, up to 7 years.
What a payout looks like
Producing between 90% and 100% of the estimate is within normal weather swings, so nothing is owed.
What the guarantee doesn’t cover
Here’s what falls outside the guarantee, so there are no surprises.
Utility or grid outages
Time when the utility grid is down.
Shade or damage added after install
Things like new construction or tree growth that start shading your panels.
Events outside anyone’s control
Severe events beyond what either of us can prevent.
Blocked access for repairs
Periods when we couldn’t get to your home to make repairs.
If we ever fall short
If we miss a payment we owe you, tell us in writing. We have 30 days to make it right, and for amounts we don’t dispute, you can deduct them from your payments.
Make a claim
Call or text us at (405) 254-6353, or email hello@simplysolar.us. We reply within 24 hours.
Savings estimates are estimates. Only the production guarantee is guaranteed. Your signed agreement controls.